Shipping policy

Orders are processed within 1–3 business days unless otherwise noted.

Once your order ships, tracking information will be sent to the email address provided at checkout. Shipping times may vary depending on destination, carrier delays, holidays, or other circumstances outside our control.

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at hello@mynovaskinco.com. We cannot guarantee changes once an order has entered processing.

Nova Skin Collective is not responsible for carrier delays after an order has been accepted for shipment.

For questions about your order, please contact hello@mynovaskinco.com.